Help & Service: Your AirTrap Questions Answered

Everything you need after the order in one place: how to send samples back, how to run the pump, the answers to common questions and how to reach us.

Sample return

Sending your sample back – the online return form, the prepaid envelope, the lab address and what happens after the samples arrive.

Operating and calibrating the Sporecyte pump – set-up, the 5-minute cycle, calibration to 15 l/min, battery use.

How to use AirTrap correctly – written for the person on site.

Frequently asked questions – ordering and shipping, sampling, lab analysis, the report, sample return.

Mould glossary – the terms used in your report.

Contact the AirTrap team – e-mail, phone, postal address and the contact form.